When you shop or contact us we may collect:

• contact and order details — name, email, phone, billing and shipping address;
• order history and support messages;
• technical data — IP address, device and browser information, and cookies.

Card details are handled by our payment processor; we never see or store full card numbers.

• to process, ship, and support your orders;
• to send order and account notifications;
• to send marketing only where you have opted in — you can unsubscribe at any time;
• to improve the site and to detect and prevent fraud.

We never sell or rent your personal data. We share it only with the providers who help us operate — payment processors, shipping carriers, and analytics partners — and only as needed, or where required to comply with the law.

We use cookies to keep your cart, remember preferences, and understand site usage. You can disable cookies in your browser settings, though some features may stop working as intended.

We keep personal data only as long as needed for the purposes above or as required by law, then delete or anonymize it. We apply appropriate technical and organizational safeguards to protect it against unauthorized access, loss, or misuse.

Depending on where you live, you may have the right to access, correct, export, or delete your personal data, and to object to certain processing. To exercise any of these, email support@aureus.shop and we will respond within a reasonable time.